General Information


All abstracts will be listed on the EAACI website as of 10 July 2021. Presented abstract texts will be published in the official EAACI Journal Allergy after the congress – and on the EAACI Media Library depending on the consent you choose.

App Information

The EAACI smartphone app enables you to explore EAACI Congress 2021 programme and exhibition at your fingertips. It is supported by Allergopharma, as Founder Sponsor.
The app allows you to:

  • browse, search and personalise the entire event programme
  • search, and locate exhibitors in the Exhibition Hall
  • access useful information about the Congress
  • access Congress abstracts (available from 10 July 2021)
  • access E-Posters (available from 10 July 2021)
  • provide your feedback by evaluating speakers and sessions
  • vote in sessions that have polls
  • create and synchronise events with your personal calendar
  • chat with colleagues


Each participant receives a name badge upon check-in at the registration desk. This badge should be worn at all times in order to gain access to the session rooms and other events. Please note that access to the congress areas will not be permitted without an official congress badge. If you have lost your badge, a new one can be reprinted (with proof of your original registration) at the Registration Assistance Desk for an extra fee. Your badge will be scanned at the entrance to session rooms for CME accreditation and internal EAACI statistical purposes. Registration Terms and Conditions

Bank / ATM Machine

ATM Machines are available at the venue. The nearest banks are located around 250 meters from ICE Krakow

Certificate of Attendance

The Certificate of Attendance can be downloaded after completing the delegates survey, available from your delegate profile section on the digital platform.

CME Credits

The EAACI Hybrid Congress 2021, 10/07/2021-12/07/2021 has been accreditedby the European Accreditation Council for Continuing Medical Education (EACCME®) with 23 European CME credits (ECMEC®s). Each medical specialist should claim only those hours of credit that he/she actually spent in the educational activity. Click here for more information.


A cloakroom is located next to EAACI Campus. It is free of charge for congress attendees, with the following opening hours:

  • Saturday, 10 July 2021, 08:00 – 21:00
  • Sunday, 11 July 2021, 07:30 – 20:30
  • Monday, 12 July 2021, 07:30 – 19:30

COVID-19 Restrictions

EAACI Hybrid Congress 2021 will be organised in accordance with all local COVID-19 restrictions that are in force in Krakow in July of 2021. This might include extra sanitary measures and social distancing.
For more information please visit the Congress Health & Safety webpage


The local currency is Polish Zloty (PLN). The closest currency exchange office is Kantor CFS Exchange Krakow. Average rate (1 EUR = 4.4 PLN)


Participants are encouraged to purchase an insurance to cover loss incurred in the event of cancellation. EAACI cannot be held liable for any hindrance or disruption of the EAACI Hybrid Congress 2021 proceedings arising from natural, political, social or economic events or other unforeseen incidents beyond its control (force majeure). Registration of a participant implies acceptance of this condition. The materials presented at this continuing medical education activity are made available for educational purposes only.

EAACI Campus

Visit the EAACI Campus to learn more about EAACI’s activities such as membership, publications, EAACI Media Library and future events. EAACI digital Campus can be accessed at any time during the congress and physically in Krakow at the EAACI Campus located in the registration area.
Opening hours:

  • Saturday, 10 July 2021, 08:30 – 19:30
  • Sunday, 11 July 2021, 08:30 – 18:00
  • Monday, 12 July 2021, 08:30 – 18:00

Emergencies / First Aid

Dial 112 for emergencies. Please contact the registration desk or any staff member for assistance.

First Aid

In ICE Krakow the First Aid room is located on Level 0.


Whether you are attending digitally or physically in Krakow, join us in meeting with key industry experts, exchange knowledge on critical areas of development and research in allergy and immunology.

Digital Exhibition: the digital exhibition will be open according to the main scientific programme timetable, subject to final adjustments. Digital Exhibition will be opened as of 10 July at 09:00 CET.
Physical Exhibition: EAACI Hybrid Congress 2021 Physical Exhibition will be organised in ICE Krakow and open on 10 -12 July 2021 from 09:00-17:30.

Exhibition access restrictions

Advertising of medicinal products is governed by the Laws and regulations of both local Portuguese and EU authorities.
All delegates are permitted to enter the exhibition, however the participants’ profession (MD, non-MD, Allied Health Professional, Scientist, Other) is marked on the badge, so exhibitors can identify if prescription-only medicines (POM) can be advertised to the delegate.

Food and Beverage

Catering services are located on levels 0, 1 and 2. Coffee and lunch are not included in the registration fee.

General Assembly

EAACI’s General Assembly will take place remotely during the EAACI Hybrid Congress 2021 on Monday 12 July, 08:00-09:00 CET.
The General Assembly is an opportunity to be informed about current activities and future plans, and to actively participate in the life of the Academy.
You will be able to access the General Assembly on Monday 12 July 2021 at 08:00 CET by logging in with your EAACI member number and password. Please note that only members with voting rights (in good standing) will be able to vote. Please click here to log into your membership profile and settle any outstanding fees for your 2021 membership. Payment must be done by Friday 09 July 2021 at 19:00 CET in order to gain access to the voting platform on Monday 12 July 2021.


The official language of EAACI Hybrid Congress 2021 is English. The year’s programme will include 1 session in Polish, 1 session in Portuguese and 1 session in Spanish.

Lost and Found

Lost and Found is located at the Registration Assistance counters in the registration area.

Membership Services Desk

Visit the Membership Services Desk, located within the registration area, to sign up or renew your EAACI membership or simply get more information on its benefits.

Mobile Phone Policy

Please respect the meeting policy and switch your mobile phones to silent in all meeting rooms.

National Allergy Society (NAS)

National Allergy Society digital booths are open throughout the entire congress on the Exhibition section of the digital platform. You will be able to visualise brochures, watch videos, consult important national resources and much more. You will also have the chance to interact with respective members of the NAS through an e-mail form. We encourage you to visit the NAS booths to learn more about your country’s very own society dedicated to allergy, asthma and immunology, or explore developments in the field from other countries!

Photography, filming and Video Recordings

By participating in the EAACI Hybrid Congress 2021 the delegate understands that recordings of the digital content and the capture of images and videos to be publicly shared are prohibited. Taking photographs or making any other form of electronic recording during the sessions in the meeting rooms or print screens of the digital platform is strictly forbidden. An official photographer will be present in Krakow for the entire event. Photos will be available for download on the congress website after the meeting. Please note, by registering to attend the EAACI Hybrid Congress 2021, you acknowledge and agree that official photographs taken during the congress may be used for future meeting promotional purposes.

Post Office

The nearest post office is located about 200 meters from ICE Krakow at Poczta Polska, Wierzbowa 4, 30-300 Kraków, Poland.


EAACI Public Affairs Specialist, Chiara Hartmann
Office number: +41 44 205 55 34,

Press Office

Press Office will be allocated behind the registration area, next to the Speaker Service Center.
The opening hours are:

  • Saturday, 10 July 2021, 09:00 – 17:00
  • Sunday, 11 July 2021, 08:00 – 18:00
  • Monday, 12 July 2021, 08:00 – 18:00


Registration is located at the main congress entrance.
The opening hours are:

  • Saturday, 10 July 2021, 08:30 – 19:30
  • Sunday, 11 July 2021, 08:30 – 18:00
  • Monday, 12 July 2021, 08:30 – 18:00

Registration fee details are available here

Safety, welfare and behaviour
Krakow is a generally very safe city. Yet, like most other major cities, there is petty crime. Therefore, please be aware of thieves and pick-pockets at all times. Please pay special attention to your personal belongings, especially when walking in the city centre or using the public transportation system, but also inside the congress venue. Do not wear your badge outside the congress venue, and do not give it to anybody, even if you are leaving the congress. Any security problems or concerns within the congress venues should be reported to a member of EAACI. Security staff will handle any emergency situation and everyone is required to follow instructions announced via the public information system. Emergency exits are marked with green exit signs.

In respect of Polish and European laws and regulations, as well as due to current health and safety rules and legislation in effect, registration and/or admittance to the EAACI Congress shall be limited solely to participants who are 18 years of age or older. Registration by anyone who is under 18 is unauthorised and in violation of these terms and conditions and will automatically result in the forfeit of their registration. Identification is to be provided to congress staff upon request. Participants below 18 years of age will not be granted access to any part of the congress at any time. This is also valid for children accompanied by their parents and for any other unregistered person. If access to the congress is needed and no registration is available, the person should contact the registration desk. Badges are required to be worn at all times in the congress venues.

EAACI holds a very firm position against any form of discrimination and aims for a respectful, safe and productive environment for all participants including service providers and others associated with EAACI Congresses and Events. This position applies to all EAACI events and/or events organised in the name of EAACI. EAACI does not tolerate any disruptive behaviour, sexual harassment, bullying, racism, physical or verbal abuse or any other form of unacceptable behaviour by participants and/or staff at our meetings. All delegates and staff shall adhere to dignity and mutual respect. EAACI expects fair and appropriate behaviour at all times.

EAACI reserves the right to take any action deemed necessary and appropriate, including immediate removal from the meeting without warning or refund, in response to any incident of unacceptable behaviour. EAACI reserves the right to prohibit attendance at any future EAACI Meetings. For internal purpose, all reports about incidents of unacceptable and/or disruptive behaviour will be referred to as complaints and stored according to GDPR Rules and Regulations.
In case of support please do not hesitate to contact the EAACI Congress and Events Manager by sending an email to:Noureddine M’ghari

Session Attendance

Sessions may fill up quickly. Please arrive in good time for the start of a session. Due to health and safety regulations, hosts and hostesses are instructed to restrict access once the maximum capacity of the room is reached. Please refer to EAACI staff or hostesses for any assistance you may need.

Smoking Policy

Smoking is prohibited in the congress venue.

Speaker Service Centre

The Speaker Service Centre is located in the registration area. The opening hours are:

  • Saturday, 10 July 2021, 08:00 – 20:00
  • Sunday, 11 July 2021, 08:00 – 20:00
  • Monday, 12 July 2021, 08:00 – 19:00

Technical Information about the Digital component of EAACI Hybrid Congress 2021

The digital interface will be user-friendly and fully responsive, allowing delegates to watch all sessions from their laptops/desktops, iPad/tablets, and mobile phones. However, it is recommend to use computers, to get the best experience including live chat during sessions within the Live Scientific Programme, an important feature that boosts interaction between you, faculty and your peers. In regard to a preferable web browser, we suggest Google Chrome as the most compatible one. In order to provide a well streamlined support, we kindly ask you to send any technical queries directly to following email
Please note that this topic is being constantly updated and we will provide more information as soon as possible.


The international access code for Poland is +48. In case of emergency call 112.


Participants are advised to make their own arrangements with respect to entering Krakow. If you need a letter of invitation, contact
Please aaply for visa within a reasonable time prior to making your booking.

WiFi Access

Free WiFi access is available inside the venue. Choose the “EAACI free internet” network. No password is required.

Stay in touch

Want to get the news about all the EAACI events?
Subscribe for our events-newsletter here.